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We would love to receive your comments, suggestions & ideas about the site. Plus of course any additional information about consumer issues. However we are sorry but we just do not have the resources at the moment to answer individual consumer buying queries or problems.

email us at -
infoatbuyingskills.co.uk
Sorry that there is no automatic link, you will need to type in the email address and of course change at to @.
The reason for this is that having an email address on a web site results in mountains of spam and viruses being received and we find that life is too short to cope with any additional incoming spam rubbish.

Telephone -
zero one two nine one 621492 or from outside the UK zero zero four four one two nine one 621492 Same reason for curious presentation of phone numbers - spammers also trawl the web for phone numbers.

Snail mail -
buyingskills.com
(Attn of Derek Roylance)
St Lawrence Park
Chepstow
Monmouthshire, NP16 6DP, UK.

BUSINESS CUSTOMERS
Derek Roylance, the owner of this site, is also involved in providing Purchasing business services such as a/ Procurement training courses b /Purchasing Mentoring, c/ Presentations & talks on buying, d/ Procurement Consultancy for organisations to drastically reduce purchasing expenditure on the costs of their goods and services e/ Writing articles and books pertaining to buying.
NEED MORE INFORMATION?
The contact, strictly for business customers only, is derekjroylance@yahoo.co.uk or info@buyingskills.co.uk or phone 07973 800062, apologies if you are asked to leave a message but it is always switched off in business meetings. However I will be right back to you.

FOR CAREER BUYERS - If you work in buying you already know that you can never know too much about negotiation. My book wil supply with a few new angles to help you further your career in procurement, but don't take my word for it go to Google books - Purchasing Performance. to read some sample pages
Buying Skills can also provide excellent procurement training for Managers and Buyers including of course the art of negotiation. Interested? then go to our purchasing training page.

PURCHASING PERFORMANCE MEASURING, MARKETING & SELLING THE PURCHASING FUNCTION A Book by Derek Roylance, MCIPS, MIP3. Published by Gower Press
For more information or to purchase click on either book cover	Amazon	or the Publisher

You can also buy the book from CIPS (The Chartered Institute of Purchasing & Supply).So shop around to get yourself the best deal.

Reviews
'The practical advice provided throughout this book is presented in a no-frills, snappy style that ensures the essential information is not lost in a clutter of unnecessary detail. ...This is an excellent volume that in every sense is a handbook for procurement specialists and beginners alike.' Economic Outlook and Business Review'

'An ideal guide for any buyer that aspires to be a procurement manager. It goes beyond the mere process manual and explains purchasing’s role at the heart of a successful organisation. I particularly approve of the way that Roylance stressed the need for purchasing to act as an example of good practice in business ethics. It distills a lifetime of experience in purchasing into an easily digestible read full of wisdom.'
Trevor Kitching, Director, ACS Supply Chain Consultancy Ltd

'Written in Roylance's humorously dictatorial style, the book condenses a year's worth of instruction into one handy volume. It covers everything you need to know and consider when engaging your internal customers on procurement's offer to your company. ...Well done.' Supply Management (CIPS Members magazine)'.

Contents
Introduction; The management role; The profit and loss measurement system; Measuring and improving buyer performance; Measuring supplier performance; Marketing theory; Presentation and selling skills; The practical application of marketing and sales theory; Market research questionnaire - sample questions; Reverse marketing; Body language (non verbal communication); Technology comes to our aid; Ethics; Conclusions; Appendices; Index.

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